As our customer, you are part of the CII family — and that’s why we are reaching out to you. First and foremost, our thoughts are with everyone affected by the global coronavirus outbreak. We understand that together, we are a critical part of keeping our communities and economy running by providing the food people need.
We are monitoring the situation closely, responding to the rapid changes every day. CII feels we can safely continue our business operations and will update you if we experience any delays in manufacturing. We have recently encountered an increase in the number of orders due to the coronavirus concerns.
Our employees are the backbone of our operation, which means we are taking as many precautionary steps as possible to help keep them healthy, as well as fostering safe and effective work environments.
We have enhanced our cleaning and sanitization procedures to mitigate the risk of COVID-19 transmission and are practicing social distancing in the workplace. We have also stopped all business travel and visitors to minimize potential problems.
We take the coronavirus threat seriously and will continue to do everything we can to ensure the safety of our staff, to do what we can to maintain our business operations, and to minimize the impact upon you, our customers.
Thank you for your business and for your continued understanding during this critical time. You are the reason we are here, and we remain steadfast in our commitment to providing you outstanding customer service. If you have any questions, please reach out to your CII account representative. We are optimistic that we will navigate these uncertain times together.
Thank you for your loyalty.
Jack Waldron
President/COO
Cereal Ingredients, Inc.
